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Privacy Policy

Last updated: November 23, 2025
Contact: [email protected]

Thai Kru (“we”, “us”, “our”) provides immigration guidance and document support services for clients entering, staying, working, or living in Thailand. This Privacy Policy explains how we collect, use, store, share, and protect personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.

Your use of Thai Kru’s services indicates that you understand and agree to the practices described in this policy.


1. Types of Personal Data We Collect

We collect data only as necessary to evaluate eligibility, prepare visa applications, and deliver immigration-related services. This includes:

1.1 Identification Data

1.2 Financial Data

1.3 Contact Information

1.4 Travel & Immigration Information

1.5 Health-Related Data (Sensitive Personal Data)

We collect sensitive data only when required by immigration processes and only with your explicit consent.


2. How We Collect Personal Data

Data is collected through:

We do not collect information from public sources or third-party data sellers.


3. Purpose of Use

We use your personal data exclusively to perform immigration services, including:

We do not sell personal data, use it for advertising, or share it for unrelated purposes.


4. Sharing and Disclosure of Personal Data

We share personal data only when necessary to complete your requested service.

4.1 Sharing With External Agents

To complete your immigration process, your documents may be shared with:

Each receives only the documents required for their tasks.

4.2 Sharing With Thai Immigration Authorities and Government Agencies

To prepare, file, and manage your visa or immigration status, we may provide your documents directly to:

This is a core part of our service and cannot be avoided if you wish us to handle your case.

4.3 Sharing With Service Providers

We may use third-party providers for:

These providers must comply with modern security and data-protection standards.

4.4 Legal Requirements

We may disclose your data if required by law, court order, or official government request.
We will notify you when legally allowed.


5. Data Retention

We keep your documents only for as long as needed to:

Typical retention periods:

You may request deletion at any time (see Section 8).


6. Data Security

We use reasonable security measures, including:

No digital platform is perfect, but we continuously work to safeguard your information.


7. International Data Transfers

Some cloud or communication services may store data outside Thailand.
Where this occurs, we ensure the service provider follows internationally recognized data protection standards.

By using our service, you consent to secure international transfers when necessary.


8. Your Rights Under the PDPA

Under Thai law, you may exercise the following rights:

8.1 Right to Access

Request a copy of the data we hold about you.

8.2 Right to Rectification

Request updates or corrections to inaccurate information.

8.3 Right to Deletion (Right to be Forgotten)

Request deletion of documents or data at any time unless retention is legally required.

8.4 Right to Withdraw Consent

You may withdraw consent for the processing of your data.
This may affect our ability to complete your visa or immigration service.

8.5 Right to Data Portability

We can transfer your documents to another service provider upon request.

8.6 Right to Restrict Processing

You may ask us to pause or limit the use of your data in certain circumstances.

To exercise these rights, contact: [email protected]
We will respond within a reasonable period under PDPA guidelines.


9. Children’s Data

When services involve minors, we collect only the documents required for immigration processes, including:

Consent must be provided by a parent or legal guardian.


10. Cookies and Website Tracking

Our website uses minimal cookies for:

We do not use invasive ad tracking or sell behavioral data.


11. Data Breach Notification

If a data breach occurs that could impact your rights, we will:

  1. Notify you without undue delay
  2. Report the incident to the PDPC when required
  3. Provide information about the risk and recommended protective steps

12. Changes to This Privacy Policy

We may update this policy from time to time to comply with Thai law or improve our processes.
Updated versions will be published on our website with a new “Last updated” date.


13. Contact Information

For privacy questions, concerns, or rights requests, contact us:

Thai Kru
Bangkok, Thailand
Email: [email protected]

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