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Customer Reviews

★★★★★ 4.9 out of 5 · 117 reviews Read on Google
Anthony Brackins
a year ago
★★★★★

My Thai Kru representative, Piyakarn went above and beyond to assist me in both setting up my Bangkok Bank account and obtaining my Thailand, Non O Retirement Visa. This was accomplished by providing Piyakarn documents (Proof of Income, Background Check) before my arrival. Once here in Bangkok, the bank account and Retirement Visa was accomplished in 3 days. My sincere thanks to her teammates who met me at the bank and Immigration Division 1 walking me from section to section due the process. I will recommend Thai Kru to anyone coming to Thailand for retirement.

Gary Rivera
Gary Rivera
a year ago
★★★★★

I had an excellent experience. Piyakarn was very professional and extremely helpful. It didn't matter how many times I contacted her, she always responded willing to help.

Anand Alda
a year ago
★★★★★

I used their services for my Dependent(Non-O)visa.They were professional,cleared my doubts thoroughly and assisted me on weekends also.

Soulful Vibes61
a year ago
★★★★★

I needed to obtain a retirement Visa and didn't know where to start. I'd researched the Web to find how to go about doing this. I came across Thai Kru a couple times. I decided to read about them and their reviews, then decided to contact them. They worked expeditiously to get everything necessary for the process, beginning with our first interaction. Within a week, I had an appointment with immigration, and within that same day, received my Visa. I cannot stress enough how grateful I am for their assistance. Being from another country and not speaking the language well was challenging, and seeing how bombarded and overwhelming the immigration office was, my doing everything myself wouldn't have been as successful. I HIGHLY RECOMMEND them!

Sanjay Sharma
Sanjay Sharma
a year ago
★★★★★

I wanted to open a bank account in Thailand so that I could transfer money in advance before relocating in 2025. It would be impossible to open an account on visa-exempt entry by seeing many comments on Facebook. Thai Kru made it very simple and helped me throughout the process. I have to be only there with my passport and an ID card and the rest of things were already taken care of. The documents were already ready and printed for signatures and within less than an hour my bank account, ATM card and ibanking were up and running. I am going to utilise their service for my visa application. I highly recommend them for any visa or relocation-related issues.

Artur XO
Artur XO
2 years ago
★★★★★

What a great company Thai Kru is and with great people. Everything went smoothly and quickly. All my questions were answered thoroughly. They took care of my visa with minimal work from my side. Simply great service!

John Wilson
Edited 2 years ago
★★★★★

I booked a full day tour with Viva and I had a great time. We took a private longtail boat tour, visited some temples and ate some delicious food. It was a pleasure spending time with Viva. My next trip to Bangkok will not be complete without booking another tour with her. I highly recommend.

sean bradley
sean bradley
2 years ago
★★★★★

Hello i had a great experience with Thai Kru, they were able to help me get my 15 month retirement visa in one day for a great price. I definatly recommend them for all your visa needs.

Baba
2 years ago
★★★★★

They were amazing! Very responsive and very helpful. Will definitely use them again if I need anything.

Michael Cadaoas
Michael Cadaoas
2 years ago
★★★★★

Numphon the agent that worked with me to aquire my retirement OA visa was extremely professional and helpful. I highly recommend Thai Kru for all of the different visas that you require. Thank You Numphon for all your help. I look forward to my retirement in the land of Smiles.

Dalath Errol
2 years ago
★★★★★

Everything did online and Very friendly True out the process.it took very short period to get the visa.I recommend them without a doubt.Thank you

johannes pichler
johannes pichler
2 years ago
★★★★★

Very helpful service. Support was also handled very professional over Whatsapp with a very fast response time.

Markus Karlsson
2 years ago
★★★★★

The best there is. If you have any issues regarding Thai immigration just reach out to them.

KevZen
2 years ago
★★★★★

Wonderful experience with the team. Looking forward to ordering another service soon.

abdulai
abdulai
2 years ago
★★★★★

Took all the stress away and went over a beyond to make my stay in Thailand worth it would recommend this company very much, Thanks for putting up with all my hassle ๐Ÿ˜‚๐Ÿ‘๐Ÿพ โ€ฆ

Marco None
Marco None
2 years ago
★★★★★

Very nice , knowledgeable about Visa prosses. Got my tourist visa in a few days for 125$.... Exelent deal. 2 months in paradise in January 24. Thanks Thai Kru. Excellent job. ๐Ÿ™โค๏ธ๐Ÿ™Œ โ€ฆ

Antonio Castro
2 years ago
★★★★★

Great service and very engaged to help with their customer. I would do it again with this beautiful team.

Larry Commings
Larry Commings
Edited 2 years ago
★★★★★

Thai Kru is great!!!! Thailand is great!!!! 5 Stars โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ.They are very good at thinking ahead for you and sending you important online links to make your visit smooth and easy. I have a Tourist Visa and itโ€™s time for me to apply for the extension. I did not have to ask they were thinking ahead for me. They told me about the very important TM30 form which I was not aware of, and they sent a link about where to apply. Thanks Thai Kru ๐Ÿ™๐Ÿ˜Š

Deb Kent
Deb Kent
2 years ago
★★★★★

The advice given about the various visas and which one was most appropriate was very helpful. I would recommend anyone considering a move to Thailand to contact Thai Kru.

Nicholas Lawson
Nicholas Lawson
2 years ago
★★★★★

๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ โ€ฆ

Homayoon Ansari
2 years ago
★★★★★

The Thai Kru team is very friendly, pleasant, knowledgeable, and helpful. It has been my pleasure meeting Eric, Morakot, and Piyakarn, and using their services including video consultation, itinerary planning, and visa application. Piyakarn guided me through the O-A visa application process with great attention to all the essential details and made sure all my documents submissions were complete and accurate, which resulted in my visa being approved in only 5 business days after submission of application whereas this normally would take at least 15 business days according to the consulate. I am very thankful to Thai Kru!

Mike Robinson
Mike Robinson
2 years ago
★★★★★

๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ โ€ฆ

kevin jackson
2 years ago
★★★★★

I found Morakot to be very helpful & friendly in assisting me during my stay here & I would recommend this company to anyone requiring assistance

Shamrah Ahmed
2 years ago
★★★★★

In brief: We are really pleased with the service and gladly recommend them. Going through many companies and agencies, I stumbled across Baan Smile. We were very drawn to the personal and friendly approach + how well they were informed about the processes, etc Everything was very transparent, and it all left us at ease. They made the whole process as swift as a breeze. Everything was clearly explained and organised. 0 hassle. Looking forward to seeing the company grow further and expand the services. *** The Baan Smile team is really approachable. Special thanks to Miss P and Sofia who handled the case and handled everything very professionally. Fortunately, I also had the chance to chat with Eric, who's a very delightful and friendly person, ready to share his experience, thoughts and answer all questions very patiently. *** Looking forward to even easier access to support staff.

Shlomo Silverman
2 years ago
★★★★★

As Iโ€™m venturing into unknown areas of life in Thailand, Iโ€™m frequently baffled by the processes that I need to follow in order to obtain visas and bank accounts licensing health information, and other related items. I had many questions regarding one of these topics, and with just a few questions and answers they gave me the steps I needed to proceed with, and showed me cost-effective and easier ways of doing things. I am impressed and Iโ€™ll be returning to use more of their services. Thank you very much.

Mazen Rahhal
Mazen Rahhal
2 years ago
★★★★★

Anything you need in Thailand, Baan Smile would be the best to ask

Charles Murray
Charles Murray
2 years ago
★★★★★

Excellent level of service. quick and efficient. i was applying for a 60day tourist visa! helped me with my documents and then did all the work on my behalf! great value and time efficient!

Pradeep Ravuri
2 years ago
★★★★★

Very good Service ,they clear all doubts with patiency ,thank you very much.

Jon Hobson
Edited 2 years ago
★★★★★

Informative , and knowledgeable in answering my questions on retirement visa promptly . Following on from this March 23โ€™ great , efficient help from Apiporn & Miss P in navigating the Visa jungle at immigration. Very good service & very happy I used them. Would recommend 100%. May 23- Very quick and efficient service by Apiporn , I dropped off my passport at office for my 1st 90 day report. Courier ๐Ÿšš returned passport next day .. Shall try online end of August but will use your service on renewal June 24. Wish you continued success !

Roushelle Reign
2 years ago
★★★★★

I am very happy to be connected with Eric, he answered all my burning questions and was able to give me clear and friendly guidance. I would recommend his services anyday!

Naseer Duncan
3 years ago
★★★★★

Iโ€™m grateful for your company holding my hand and literally walking me through the entire process. I wouldnโ€™t have been able to get this done as quickly and efficiently without your assistance. Thank you!!

Michael Scherer
Michael Scherer
3 years ago
★★★★★

Very friendly, professional and helpful. Made everything about getting my retirement visa fast and easy. Would definitely recommend Baan Smile for all your banking and immigration needs. Thank you Apiporn and Miss P.

Heather G
Heather G
3 years ago
★★★★★

Baan Smile is dedicated to the success of their clients moving to and living in Thailand. Baan Smile accompanied me to the Immigration Department and successfully completed my visa application process in a few hours with stamp in my passport. This happened a few days after my arrival into Thailand. Before my trip to Bangkok, Thailand, all of my email communications were promptly answered by Baan Smile staff. They also made available their WhatsApp phone numbers and offered to arrange a call convenient to me in my country. Information was also given on the available visas. After my arrival in Bangkok, Thailand, Baan Smile kept in contact with me during my hotel stay. One of Baan Smile staff met me at the hotel I was staying and traveled with me by train to take care of business. We were met by another Baan Smile staff who assisted in getting business completed. Baan Smile kept me informed of the requirements including documentation specific to my visa application. They were very thorough and checked that all the information was correct and complete. Baan Smile staff also went above what they were required to do when they called and arranged for a taxi to pick me up and take me to the location where I met them. This was done on two occasions. The picture of the driver, taxi and license plate were included each time. Baan Smile also reached out to many agents for me during specific condo search. Staff explained how I could use account to pay bills and other vendors. Baan Smile staff told me that they will be my contact source in Thailand which is very reassuring. I informed my family in my country and they are glad to hear this. Baan Smile and their dedicated staff are very knowledgeable about the visa application process. They are competent, professional, very thorough and did everything for me. They are pleasant, very easy to work with and made me feel comfortable to ask additional questions not related to the visa application process. I trust Baan Smile and have recommended them to friends and family in my country and will use their services in the future. Thank you Baan Smile!

Dan D
Dan D
3 years ago
★★★★★

I could not be any happier with Apiporn and Miss P. at Baan Smile. Once I meet with them I knew they were the right choice. They told me the steps needed to be done to get my retirement visa, told me the price, no hidden fees. They helped me get everything I needed, they did all the paperwork, took me everywhere I needed to go, set up apps on my phone. Got my Visa in a couple of days, could not have been easier, money well spent. I consider Apiporn and Miss P my two good friends.

Varlo Vanda
3 years ago
★★★★★

My consultation went extremely well for me. The staff is knowledgeable and pleasant, and they even provided me with a detailed report outlining the next steps. Highly recommended.

Sean Xie
3 years ago
★★★★★

Sincere service with great professional attitudes.

Jon Williams
3 years ago
★★★★★

Baan Smile helped make a complicated process much more easy and smooth than it would have been had I done it alone.

D Brown
D Brown
3 years ago
★★★★★

๐Ÿ™๐Ÿผ๐Ÿ™๐Ÿผ โ€ฆ

Yaj Thaiv
Yaj Thaiv
3 years ago
★★★★★

Great services

Wm Craw
3 years ago
★★★★★

Thank you!

Thomas Nohejl
Thomas Nohejl
3 years ago
★★★★★

I contacted this company thinking they could help me arrange a border run, but that's not part of their business. Still, they talked to me for ten minutes and kindly answered all of my questions. I was very impressed by their customer service even though I wasn't even a customer.

Charles Munchow
3 years ago
★★★★★

Baan Smile are courteous and knowledgeable on all aspects of coming to Thailand. They won't hold back on suggesting all options that you may have even if you can do yourself. Thanks Apiporn.

Andre Gravel
3 years ago
★★★★★

Apiporn was great! So patient and attentive with my many questions and excellent advice. Entering Thailand was a breeze thanks to her kind help! You canโ€™t ask for more.

Elvy Moen
Elvy Moen
3 years ago
★★★★★

Thank you Apiporn an Miss P for advising and helping me through the complete retirement visa process. Theyโ€™re a friendly polite team you want to keep in your contact list to help you transition into your new Thailand life.

Thomas G
3 years ago
★★★★★

Baan Smile is a wonderful service for anyone who wants assistance navigating the Thai immigration system. They offer a wide variety of services to help expats who move to Thailand. They helped us with visas and finding an apartment. The staff responded to e-mails and texts quickly and were always very friendly. I highly recommend Baan Smile.

Fabian Nilsson
3 years ago
★★★★★

Really helpful, fast to respond and great customer service โ€“ Thank you very much Apiporn! ๐Ÿ™ โ€ฆ

Wilron
3 years ago
★★★★★

Baan Smile is amazing!! Great customer service and content. I review their Business for topics such as: 1. Visa options and processes. Very fast!!! 2. โ€œCost of livingโ€ assessment tool to gauge your own financial capacity in different regionโ€™s of Thailand. A must for all!! 3. Insurances 4. Banking options and criteria And 5. Accommodation. I highly recommend this business. Soโ€ฆโ€what are you waiting for?โ€

Minh Nguyen
3 years ago
★★★★★

The team at Baan smile were so professional the customer service was excellent. I first called to get help with extending my tourist visa. Miss P was so honest on the phone she advised me if I wanted I could do extension myself and would only be 1,900 baht. I appreciated her honesty and advised her I prefer a company that has experience and would relieve my headache trying to figure on my own. Her team took over and completed all necessary paperwork and got all my information from me that was needed. They scheduled a day to meet at Immigration and I was met by Miss P and her assistant Sophia. They walked me through process and it was so simple. I am happy to have met the team at BAAN SMILE. I will be calling them for all my needs and services in Thailand.